VA prescription delivery will continue despite possible UPS strike

Some Veterans may have concerns regarding the potential UPS strike and its impact on VA prescriptions. Rest assured, your prescriptions will continue as usual and you should not experience disruptions or delays due to the potential UPS strike.

VA’s Consolidated Mail Outpatient Pharmacy (CMOP) has already made alternative arrangements to ensure reliable delivery in the event of a strike. Since July 17, the prescriptions that UPS normally ships are being delivered by FedEx to ensure Veterans have uninterrupted access to needed prescriptions.

U.S. Postal Service delivers the majority of prescriptions shipped by CMOP. VA does not anticipate any interruptions with those deliveries at this time.

Q/A

Q: What will happen to my VA medications if UPS strikes?

A:  Veterans will continue to get their medications. A potential UPS strike will not impact delivery. Veterans can rest assured they will continue to receive their VA medications and supplies.

VA’s CMOP has proactively moved ground shipments to FedEx as of July 17 to ensure Veterans still have access to needed medications in the event of a UPS strike. Veterans will not have a disruption in the delivery of prescriptions or supplies from CMOP.

Q: If UPS goes on strike, which carrier will deliver my packages?

A: Your packages will most likely be delivered by FedEx, but some medications and supplies may be delivered by USPS.

Q: Will my packages still be delivered timely?

A: Yes. VA’s CMOP does not anticipate any delays.

Q: What happens if the strike doesn’t occur or doesn’t last long?

A: CMOP is working with FedEx as a proactive measure to ensure Veterans continue to receive uninterrupted medication delivery. If there is no strike or if they resolve the strike quickly, VA will re-evaluate delivery options and choose shipping partners based on what is in the best interest of the Veterans.

Q: What if the strike goes on for weeks or months?

A: The changes CMOP made in VA’s shipping methods are potentially long-term solutions and can continue to serve our Veterans for as long as the strike may last.

Track delivery using My HealtheVet

Refill track, and manage your prescriptions easily using these online resources:

  • My HealtheVet
  • VA’s Rx Refill App

Author:

Debra Sage
Published
Categorized as VA