It’s easier than ever for Veterans to apply for and receive medical debt relief. If you are concerned about your medical copayment debt and want to seek relief, you can now apply online at VA’s new online debt access page: https://www.va.gov/manage-va-debt/.
VA has simplified and streamlined the application process to allow Veterans better access to the help they might need. Simply click the link, log into your VA.gov account, and follow the application instructions.
There, you can also:
- Check the amount and status of your VA debt related to VA disability compensation, non-service-connected pension, or education benefits;
- Check the amount and status of copay bills at each VA health facility where you receive care;
- Find out how to make payments or request help;
- Download billing statements, debt notices, and collection letters.
Objective income threshold criteria are used for the processing and consideration of debt relief, and supplemental documents to support requests are no longer recommended for submission of applications. Application can still be made in a facility revenue office or by calling the Health Resource Center.
Information on these programs can be found online, in VA medical center facility revenue offices and via phone:
- https://www.va.gov/manage-va-debt/
- Health Resource Center: 866-400-1238, Monday through Friday, 8 a.m. to p.m. ET
Remember, patient statements are mailed monthly or can be viewed online: https://eauth.va.gov/accessva/ or https://www.va.gov/manage-va-debt/.
Debt relief resources
- VA Online Debt Access page
- Reference Guide for Veterans – Income and Assets
- https://www.va.gov/healthbenefits/resources/publications/IB10-454_quick_reference_guide_income_and_assets.pdf
- Health Resource Center: 866-400-1238, Monday to Friday, 8 a.m. to 8 p.m. ET
Author: