VA hospitals outperform non-VA hospitals on patient satisfaction

According to Medicare’s latest nationwide survey of patients, VA hospitals outperformed non-VA hospitals on all 10 core patient satisfaction metrics, including overall Hospital Rating, Communication with Doctors, Communication about Medication, Willingness to Recommend the Hospital and more. Every three months, VA surveys its patients and analyzes trust score interactions, like ease, effectiveness and emotion, all…

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#VeteranOfTheDay Air Force Veteran Alvin Cline

Alvin “Jack” Cline was born in Davenport, Iowa, on September 5, 1918. At 12, he played trumpet in his older brother’s jazz band. His musical talents led to him being drafted into the Army National Guard’s 34th Division Regimental Band. He wouldn’t stay there for long, later recalling: “One of our group tried to get…

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Beyond the horizon: Enjoy the prospects that our rural VA facilities offer

There’s a lot to love about working at VA, but when you bring your skills and talents to one of our rural locations, you might find some unexpected benefits that can change your life. Our rural communities across the country house almost a quarter of all Veterans in the United States, taking advantage of the…

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Veteran podcasts help fuel an upward trend in a medium on the rise

The podcast industry is growing exponentially. Research shows there are now 465 million podcast listeners globally, a figure expected to reach 505 million by 2024. Plus, there are more than 5 million podcasts around the world in an industry market size of nearly $25 billion. According to Nielsen’s 2023 Audio Today report, heavier podcast use is growing (five…

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Call 1-800-MyVA411 to report harassment or sexual assault at VA

In 2020, VA established 1-800-MyVA411 (1-800-698-2411), a national number that Veterans, their families, caregivers and survivors can contact when in need of assistance. MyVA411 serves as a “front door” contact to VA and provides access to the broad spectrum of VA benefits and services. Available 24 hours a day, 7 days a week, the customer service representatives…

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#VeteranOfTheDay Army Veteran Michelle Ann Hovland

Michelle Ann Hovland was born on November 6, 1960, in Ventura, CA. She grew up around Cassville, MO, attending Cassville High before going to Missouri State University. She was commissioned a second lieutenant in the U.S. Army through ROTC in 1982 and initially worked with Nike Missiles in Germany. She left the Air Defense Artillery…

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VA elevating telehealth training, improving Veteran care

Telehealth has emerged as a vital component of VA health care delivery, providing convenient access to medical services for Veterans. To ensure the highest quality care, VA implemented the Telehealth Preceptor (Instructor) program which trains experts to mentor and coach telehealth staff across various systems. The Western States Network Consortium has played a significant role…

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Live Whole Health #177: Playing with clouds

Close your eyes. Picture yourself lying on the grass and looking up at soft, puffy clouds. Choose a cloud and reach up to hold it in your hands while you inhale deeply. Now imagine that you could gently and slowly move the cloud from side to side between your hands. How does it feel to…

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#VeteranOfTheDay Army Veteran Kyle Dean Walker

Kyle Dean Walker attained the rank of Staff Sergeant in the Utah Army National Guard’s 145th Field Artillery Regiment before his death while scuba diving on May 23, 2022. Walker was an Eagle Scout growing up, and outdoors activities like hunting, climbing, longboarding and skydiving were among the things he loved most. He enlisted in…

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